Access numbers

To use a prepaid phone card Alphacom, there are several possibilities which correspond to different access numbers (numbers that put you in connection with the phone platform Alphacom).

0811 Maxi Duration number

This number “0811” is specially designed for long duration calls. You are charged at local landline call rates. In fact, this access gives you more important call time since the cost of the call that connects you to Alphacom’s network is not withdrawn from the credit of the prepaid Alphacom phone card.

“01” From a mobile or a box

It works in the same way as the Maxi Duration number, except that the access is via the number "01" (local access). This allows you, for example, to avoid a possible overcharge for the number "0811" by your mobile operator. The number "01" is also free in most BOX flat rates because it is included in most unlimited flat rates.

“0805” Toll Free number

This access number is free from a landline or a booth. You have, however, a shorter call time, because the cost of linking with the Alphacom phone platform is charged on the credit of your prepaid phone card. (the number is overtaxed from France Telecom public phone booths).

“0805” Call-Back number

It is an automatic call back Number. When you dial this number, it hangs up automatically and then our phone platform reminds you

“01” Call-Back International number

Some Alphacom cards are usable from any country in the world through the new access “Call-Back International +33”. This functions in the basis of call-back principle. With this number, you can take your Alphacom card with you when you travel abroad. You can also send the code of your card to your loved ones all over the world, so that they can call you when they want without their paying anything. (please note that some operators may block the system).

Duration of validity of prepaid phone cards

The duration depends on the calling card used, it begins to run when you first use the card.

Connection costs

At each call depending on the card used, a connection fee may be charged. Alphacom offers three types of cards to suit your application :

Options and services

All Alphacom cards give you access to a range of options and services that will facilitate the use of these.

• You can always check your balance.

• You can choose your language ad

• You can remember your last compound simply by typing * 3

• You can ask to memorize your PIN. This allows you (if you always call from the same number) dial the phone number without going every time your PIN. This option allows you an easy and quick to use.

• You can save a list of 10 numbers on our platform. This service allows you to quickly and simply join your correspondents.

• You can reload your card with another card in the same range.